Adding Doordash Integrations (SSIO)

Overview

The integration between TabLess and DoorDash allows you to streamline your online order management by syncing your menu and order data seamlessly. This guide will walk you through the steps to integrate your DoorDash account with TabLess, ensuring your store is ready to accept orders efficiently.

Adding the DoorDash Integration

Step-by-Step Instructions:

1. Login to TabLess: Sign in to your TabLess account at TabLess Login Page.

2. Select Your Location: Navigate to the location you wish to integrate with DoorDash.

3. Choose the Brand: Select the brand associated with the location.

4. Initiate Integration: Click on Add DoorDash Integration in the settings menu.

5. Authenticate with DoorDash:

   • You will be redirected to DoorDash. Log in using your business admin account credentials.

   • If you do not have a DoorDash account, follow the DoorDash Sign-Up Instructions to create one.

6. Return to TabLess: Once logged in, you will be redirected back to TabLess.

7. Select Location and Menu:

   • A pop-up will appear, prompting you to select the DoorDash location you wish to integrate.

   • Choose the menu you want to sync with DoorDash.

8. Review Integration Impact:

   • Before submitting, note that any existing integration with another system will stop functioning after submission.

9. Submit Integration:

   • Click Submit to complete the integration. TabLess will automatically send your menu to DoorDash and activate the integration.

Menu Management

Once you select a location, DoorDash will attempt to ingest your menu automatically. Here are some tips to ensure your menu is ready:

1. Review and update your menu in TabLess before starting the integration.

2. Ensure all items have accurate descriptions, prices, and availability.

3. For troubleshooting menu ingestion errors, contact TabLess Support.

For merchants managing multiple locations, contact TabLess Support for bulk onboarding assistance.

Onboarding Status Updates

Merchants can track the status of their onboarding process directly within TabLess:

• Navigate to the Integration Status section in your dashboard.

• View updates such as "Menu Ingestion Completed" or "Integration Activated."

• If there are failures, follow the provided action steps to resolve issues, if your unable to solve the issue dont hesitate to contact support for assistance.

Common Errors Troubleshooting

No Stores to Select

• Ensure your DoorDash account has active locations.

• Verify that you have business admin permissions.

Not Eligible to Onboard

• Confirm your DoorDash account status and resolve any pending issues with DoorDash Support.

Enabling the Integration

After completing the integration process:

1. Log in to the DoorDash Merchant Portal.

2. Activate your store from the DoorDash dashboard to start accepting orders.

3. Test the integration by placing a test order.

Support and FAQs

If you encounter any issues during the onboarding process, contact our support team:

• Email: support@gotabless.com

• Phone: 1-855-800-0098

• Live Chat: Available 24/7 on our website.

FAQs

1. How do I update my menu for integration?

• Update your menu directly in TabLess. The changes will sync with DoorDash automatically.

2. How do I pause my DoorDash store?

• Use the TabLess dashboard to temporarily pause orders from DoorDash.

3. How do I handle item 86ing?

• Mark items as unavailable in TabLess, and the update will reflect on DoorDash.